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Welcome to T-JANA. T-JANA provides services available on this site subject to the following terms and conditions (hereinafter referred to as the “Terms and Conditions”). By using this site, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms and Conditions herein contained:-

 Privacy

 Please read our Terms and Conditions before using this site. T-JANA is responsible to protect your privacy regarding all information retrieved from this site. The information retrieved is strictly to be used by us for promotional of our Products/Services. Please contact us if you’d like to remove your mailing address from our list.

The use of this site is govern by existing law, rules, regulation and circulars enforceable in Malaysia and may change from time to time without prior notice. We shall not be responsible for any misuse, misunderstanding or misappropriate of this site by third party.

Accuracy of Information

All information describe in this site is accurate until updated from time to time. The description of our Products/Services shown on this site might be different from what we have delivered to you depending on the availability of the Products/Services.

Acceptance of Order

The receipt of an e-mail of confirmation of purchase does not constitute the acceptance of an order or a confirmation of an offer to sell. T-JANA reserves the right, without prior notification, to limit the order quantity on any Products/Services or refuse to sell the Products/Services to Customer. Verification of information may be required prior to the acceptance of any order.

Delivery of Products/Services

The price shown shall not include the courier fee. Customer shall bear the courier fee of each purchase of Products/Services.

Upon receipt of payment as stated in Clause above, Customer shall not terminate the Purchase of the Products/Services.

Intellectual property

All content available on this site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof (hereinafter collectively referred to as the “Content”) is the property of T-JANA, our affiliates, partners or licensors and is protected by copyright laws.

Force Majeure

T-JANA shall not be responsible if it is unable to perform or fulfill any of its obligations hereunder as a result of the occurrence of an Event of Force Majeure. The expression of ‘Event of Force Majeure’ shall include:-

  1. War, hostilities, invasions, act of foreign enemies, rebellion, revolution, insurrection, military or usurped power, civil war or terrorism;
  2. Ionizing, radiation or contamination by radioactivity from any nuclear waste, from the combustion of nuclear fuel, radioactive toxic explosive, or other hazardous property of any explosive, nuclear assembly or nuclear component thereof;
  3. Pressure waves caused by aircraft or other aerial devices travelling at sonic or supersonic speeds;
  4. Natural catastrophe including but not limited to earthquakes, flood and subsidence, lightning exceptionally inclement weather; and
  5. Riot and disorder, criminal damages, sabotages, strikes, lockout, labour unrest or other industrial disturbance affecting the performance of this Agreement which are not the fault of the Vendor or its contractors.  

PROVIDED THAT the Event of Force Majeure shall not include economic downturn, non-availability or insufficiency of funds or lack of financing to carry out its obligations.

Cancellation

Due to limited seating, we request that you cancel at least 24 hours before a scheduled class. This gives us the opportunity to fill the class. You may cancel by phone or email to T-JANA. If you have to cancel your class less than 24 hours, you will receive a gift certificate to attend a future class. You may use these certificate towards any future class. However, if you do not cancel prior to the 24 hours, you will lose the payment for the class. The owner has the only right to be flexible here. We will do our best to accommodate your needs.

Refund

T-JANA submits refunds to customer’s bank immediately. Depending on the bank’s processing time, it can take anywhere from 5-10 business days to show up on your customer’s bank account.

If you paid by credit or debit card, the refund can usually take up to 10 working days to go back into your account. The reason it can take so long is because both our provider and the bank that issued your card need to process the refund.

Disclaimer

No information or material provided in this site shall be reproduced, stored in a retrieval system in any form of means, including electronic, photocopying, recording or otherwise without the prior consent of T-JANA.

T-JANA has made every effort to ensure that all information is up-to-date and correct at all time. We cannot take any responsibility for any incorrect information or material published on this site.